Halo Water Proofing has been the Five Points area's go-to call for Emergency Waterproofing because we answer the phone, show up on time, and stand behind the work.
Halo Water Proofing started as a small NC crew and grew because Five Points customers kept referring us to neighbors — that's still how most of our work comes in today.
We don't send apprentices to figure it out on your dime. Every Five Points job is run by a technician who has done this exact repair dozens of times, with a supervisor who signs off before we call it finished.
Call now and talk to an actual technician, not a script. We'll walk you through what's likely going on and get a crew scheduled.
📞 +1-866-476-1348Water problems rarely announce themselves all at once — they usually show up as small clues first. Here's what our Five Points technicians hear about most often before an inspection.
If the basement smells damp even when it looks dry, moisture is likely moving through the walls or floor somewhere.
Hairline cracks can widen over a Five Points winter's freeze-thaw cycle and become active leak points by spring.
Efflorescence is a clear sign that water is actively passing through your Five Points foundation wall, even if you've never seen standing water.
A pump under constant strain tends to fail at the worst possible time — usually during the next big Five Points storm.
A bowing basement wall is a structural concern in addition to a water one — this is the kind of Five Points call we prioritize fast.
Flooring that's cupping or warping near an exterior wall is a common clue our Five Points crews trace back to a drainage issue.
Every Five Points property is different — soil, slope, foundation age, water table depth. We size the fix to the actual problem, not a one-size package.
Standing water in your basement doesn't wait for business hours, and neither do we. Our Five Points emergency crews pump out the basement first, then diagnose the entry point so it doesn't happen again next storm.
Call for Emergency Service →Hairline cracks are how most Five Points basements start leaking. We use epoxy injection to seal the crack from the inside out, stopping the leak at the source instead of just painting over the symptom.
Get a Crack Assessment →Most sump pump failures we see in Five Points happen during the exact storms that need them most — a battery backup closes that gap when the power drops.
Schedule a Pump Inspection →An interior drain tile system channels water to a sump pump before it ever reaches your Five Points basement floor — one of the most reliable long-term fixes we install.
Ask About Drain Systems →Musty smell upstairs that you can't explain? It's usually the crawl space. Our Five Points crews encapsulate the space fully — floor, walls, and vents — so moisture stops migrating into your living areas.
Get a Crawl Space Quote →Commercial properties in Five Points carry bigger stakes when water gets in: inventory, tenants, downtime. We scope commercial jobs with the same crew leads who run our residential work, backed by written specs and timelines.
Request a Commercial Quote →No confusing steps, no hard sell — just the same process our Five Points crews follow on every job.
You call +1-866-476-1348 and talk to a real technician who asks the right questions to understand what's likely happening at your Five Points property.
A technician inspects the Five Points property in person, checking the foundation, drainage, grading, and any active moisture before recommending a fix.
You receive a written, itemized quote before any work begins — the number you approve is the number you're billed.
Our crew completes the work, cleans up the site, and walks you through the warranty coverage on what was installed.
We quote the job in writing after inspecting it in person, so what you agree to on the phone or at your door is what shows up on the final invoice.
Because we're actually based near Five Points rather than routing calls through a national center, we can usually get someone out the same day you call.
Warranty terms are explained before you sign, in plain language, so there's no fine print surprise if you ever need to use it.
We'd rather earn a repeat customer with an honest small fix than push a system you don't need.
We can supply the photo documentation and repair scope most Five Points, NC carriers ask for before approving a claim.
Word of mouth is still how most Five Points customers find us, which keeps our standards higher than a big out-of-town franchise.
"Called at 6am with a flooded basement and had a tech at my door by 8. No runaround, no upsell — just fixed it."
"Fair price, showed up on time, cleaned up after themselves. Wish more contractors worked like this."
"Crawl space smelled awful for years. Encapsulation crew did a clean job and the smell is completely gone upstairs now."
"Straightforward commercial quote, no back-and-forth, crew was professional the whole project."
"French drain install took two days like they said it would, not five. Yard was put back together better than before."
"Insurance claim was a headache until they stepped in with photos and a written scope. Adjuster approved it within a week after that."
Our Five Points coverage extends across the full metro footprint — residential streets, commercial corridors, and everything between.
Coverage in Five Points includes 28376 and the surrounding communities — if you're just outside that list, call anyway, as we frequently extend service on a case-by-case basis.
Use the map to gauge our Five Points service radius — for an exact confirmation, a quick call is the fastest way to know.
The longer water sits against your Five Points foundation, the more it costs to fix. Our line is open right now.
📞 Call +1-866-476-1348 — Five Points 24/7 Line